First Impressions Happen Before Your Website
Search is no longer a simple referral mechanism. It now operates as an intermediary that filters, summarizes, and increasingly shapes user decisions before a firm’s website is ever visited. For Canadian law firms, visibility is formed across interconnected surfaces including Google Business Profiles, paid search, directories, referrals, and AI-generated explanations. Business development depends less on raw traffic and more on coherence, credibility, and structured content that search systems can interpret and reinforce. Firms that govern this ecosystem deliberately, and measure intake accordingly, will remain discoverable as client evaluation shifts upstream.


